Responsible Gaming

At But 999 Responsible Gaming – Stay in control, stay in the game

Betting should be a source of fun — not a life problem. But 999 wants you to always play within your limits and make responsible betting your priority.

Quick Help
  • Set your time limits
    Control how much time you spend betting each day
  • Set a budget limit
    Set your own deposit limit
  • Take a Break
    Temporarily suspend your account if needed
  • Contact Support
    Bengali-language support available 24/7
18+
Minimum Age
24/7
Support Services
100%
Voluntary limit setting
48h
Complaint Resolution

Betting on But 999 is strictly for users aged 18 and above. Never treat betting as a source of income. Avoid betting with borrowed money. If you feel betting is affecting your life, contact our support team immediately.

1 What is responsible gaming?

© 2026 But 999. All rights reserved. | 18+ only.

Many people in Bangladesh enjoy online betting as a form of entertainment, and that's perfectly normal. But when betting starts affecting other areas of life – family, work, financial stability – that's when it becomes a problem.

The core pillars of responsible gaming at But 999 are:

  • Awareness: Being honest with yourself about your betting habits.
  • Control: Setting a budget and time limit — and sticking to them.
  • Balance: Keeping betting as just a small part of your life.
  • Support: Having the courage to ask for help when you need it.

Remember — betting on But 999 is meant to be fun. Win or lose, don't let it affect the rest of your week.

2 How to Set a Betting Budget

Setting a proper budget is the first and most important step toward responsible betting. Before you start betting on But 999, ask yourself the following questions:

  • How much can I afford to spend on entertainment each month — and what portion of that should go toward betting?
  • If I lose this money, will it affect my household expenses or emergency needs?
  • Is your betting budget only set after covering rent, food, medical costs, and your children's education?

But 999 recommends a simple budgeting policy: 5–10% of your monthly entertainment budget at most Spend on betting only what you can afford to lose. Think of this money as the cost of entertainment — not something you expect to get back.

A few practical approaches to setting your budget:

  • Monthly Limit: Decide in advance the maximum amount you will deposit each month.
  • Weekly check: Track how much you've spent each week.
  • Loss Limit: If you hit your loss limit for the day, stop and call it a day.
  • Set aside your winnings: Withdraw at least 50% of your winnings – don't put it all back on the line.

3 But 999's Limit-Setting Tools

But 999 provides all its users with a range of tools to help manage their betting. They are completely free to use and can be activated at any time:

Tools Description Status
Deposit Limit Set a maximum deposit amount on a daily / weekly / monthly basis Active
Session Time Limit Set a limit on how long you play in a single session Active
Loss Limit Set a loss limit in advance — decide the maximum you're willing to lose in a given session Active
Cooling-Off Period Take a break anywhere from 1 day to 6 weeks Available
Self-Exclusion Temporarily close your account for a set period Available
Reality Check Review your spending history at regular intervals Active

Go to your account settings or email support@but999.bet to activate these tools. The But 999 support team will help you get set up.

4 Recognizing the signs of betting addiction

Betting addiction develops gradually, and many people don't realize when they've crossed the line. Watch out for these warning signs:

  • The urge to keep betting in order to "win back" money you've lost (chasing losses).
  • Being unable to stop even after exceeding your betting budget.
  • Hiding your betting habits from family or friends, or lying about them.
  • Feeling restless or irritable when not betting.
  • Borrowing money or using savings to bet.
  • Skipping work, studies, or family responsibilities to spend time betting.
  • Constantly thinking about betting.
  • Betting to cope with stress, sadness, or loneliness.

If 3 or more of these signs apply to you, it may be time to seek help. Reach out to But 999 support or take the self-assessment test below.

5 Self-Assessment Quiz

Read through the questions below and check the ones that apply to you. This is not a medical assessment – it's simply a way to check in with yourself.

Check your betting habits

Your betting habits show some warning signs. Please reach out to our support team — we're ready to help.
Your betting habits appear to be under control right now. Even so, stay mindful and check in with yourself regularly.

6 Self-Exclusion & Cooling-Off Period

Sometimes the best decision is to take a break. But 999 offers a Self-Exclusion feature that you can activate yourself at any time.

Steps to take a break:

  1. Contact Support

    Email support@but999.bet or reach out via live chat to request self-exclusion.

  2. Choose your break duration

    1 day, 1 week, 1 month, or 6 months — choose a duration that works for you.

  3. Account will be locked

    You won't be able to log in to your account for the specified period. You will also not receive any marketing messages.

  4. Reactivate

    If you'd like to start again after the period ends, let support know — but there's no need to rush.

During self-exclusion, But 999 will not send any bonus offers or promotional messages to your account. We respect your decision.

7 Protection of Minors

But 999 is a platform strictly for users aged 18 and above. Age is verified at registration, and identity confirmation may be requested at any time.

If you have children or teenagers at home, take the following steps:

  • Use parental control software on your device.
  • Keep your But 999 account login details out of reach of children.
  • Always log out after using a public or shared device.
  • Avoid saving your password in the browser.

If you suspect a minor is using But 999, contact support@but999.bet immediately. We will investigate and take swift action.

8 Frequently Asked Questions

Self-exclusion cannot be cancelled before the set period ends. This is intentional — it's designed to prevent impulsive decisions in the heat of the moment. Once the period is over, you can contact support to reactivate your account.

Yes, requests to lower your deposit limit take effect immediately. However, requests to increase your limit have a 24–48 hour waiting period to prevent impulsive decisions.

You can withdraw your account balance before activating self-exclusion. Once active, no new deposits or bets will be possible on the account.

The But 999 support team is here to help directly. Email support@but999.bet or reach out via live chat. Speaking with a mental health professional in Bangladesh may also be the most effective solution.

To permanently close your account, email support@but999.bet. Any remaining balance will be withdrawn before closure. But 999 will honor your request, no questions asked.

Why But 999 Believes in Responsible Betting

Our goal isn't just to provide you with a betting service – it's to make sure you can play while staying healthy and happy.

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Set your own limits

At But 999, you're in full control of how much you play. From deposit limits to session time – every setting is in your hands.

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Building Awareness

We regularly share information on responsible betting to help you make informed decisions — that's our goal.

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Non-judgmental support

There's no shame in asking for help. But 999's support team is here for you — completely non-judgmental. Reach out, and we'll be there.

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Age verification is mandatory

Age is verified at every registration. But 999 follows a strict verification process to prevent underage access.

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Stop anytime

A single email is all it takes to temporarily or permanently close your account. But 999 respects that decision entirely.

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Transparent spending overview

You can view your full betting history and spending details at any time. Nothing is hidden.

Play responsibly, play happy

But 999 wants you to enjoy betting as a healthy form of entertainment. Register today and use our responsible gaming tools for a safer experience.

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